Ordering & Shipping
What is TCGFront?
TCGFront is a US-based online trading card game store. We sell factory-sealed Pokemon, Yu-Gi-Oh!, One Piece, Weiss Schwarz and Hololive product — booster boxes, Elite Trainer Boxes, collection boxes, decks and accessories — all sourced from authorized distributors.
How do I place an order?
Browse the shop, add what you want to your cart and check out — guest checkout is supported, no account required. You’ll get an order confirmation email right away and a tracking email as soon as your order ships.
Are your products authentic and factory sealed?
Yes. Everything we sell is factory sealed and comes from authorized distribution — we never sell resealed or tampered product. If a box ever arrives with a damaged seal, our support team will make it right.
How long does shipping take?
Orders ship from our US warehouse within 24-48 hours and typically arrive in 2-5 business days. Shipping is free on US orders over $500.
What is your return policy?
Unopened, factory-sealed items can be returned within 30 days of delivery. See the full Refund & Returns policy for details and how to start a return.
Do you restock sold-out sets?
Often, yes — popular sets like Prismatic Evolutions and Surging Sparks get restocked when distributors allocate more supply. Subscribe to the newsletter at the bottom of any page and you’ll hear about restocks first.
Products & Preorders
Do you sell singles or only sealed product?
Primarily sealed product — booster boxes, ETBs, bundles, collection boxes and decks. We also list select promo cards and special collections; check the shop for what’s currently in stock.
Do you take preorders for upcoming sets?
Yes — upcoming sets go live for preorder as soon as allocations are confirmed. Preorders are charged at checkout and ship the moment stock lands, usually on or before street date.
How is my order packed?
Box-in-box with padding: your sealed product is protected inside a shipping carton, corners guarded, so it arrives collector-grade. We know condition matters even on sealed product.
Do you ship internationally?
We currently ship within the United States. International shipping is on the roadmap — join the newsletter to be notified when your region opens up.
Can I cancel or change my order?
If your order hasn’t shipped yet, contact us through the contact page and we’ll change or cancel it. Once a tracking number exists, the return process applies instead.
How do I track my order?
You’ll get a tracking link by email the moment your order ships, and you can always check status on the Order Tracking page using your order number and email.