Last updated: October 8, 2026

This policy explains how and when we ship your TCGFront order, what it costs, and what to do if something goes wrong in transit.

1. Order Processing

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. You’ll receive a confirmation email when your order is placed and a shipping notification with tracking once it’s on its way.

2. Shipping Methods & Costs

Standard shipping within the United States is a flat $14.99 per order. Orders of $500 or more ship free, and the free shipping option appears automatically at checkout once your order reaches $500. Any duties or taxes, where applicable, are shown or noted at checkout.

3. Delivery Estimates

Estimated transit times are provided at checkout and in your shipping confirmation. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or events outside our control.

4. Order Tracking

Once your order ships, you can follow its progress using the tracking link in your shipping email or on our Order Tracking page.

5. Sealed Cases & Large Orders

Display cases and multi-box orders may ship in more than one package, each with its own tracking number. Sealed products are packed with protective padding so boxes and shrink wrap arrive in collector condition.

6. Shipping Restrictions

Some items or destinations may have shipping limitations. If there’s an issue with your address or destination, we’ll contact you before shipping.

7. Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for delays or lost packages resulting from an incorrect or incomplete address, and reshipment may incur additional charges.

8. Lost or Damaged in Transit

If your order arrives damaged, or tracking shows it as delivered but you can’t locate it, contact us at support@tcgfront.com within 48 hours with your order number and photos where relevant. We’ll work with the carrier to resolve it with a replacement or refund.

9. International Shipping

We currently focus on shipping within the United States. If you’d like to place an international order, email us at support@tcgfront.com and we’ll let you know whether we can arrange it. Any customs duties, taxes, or import fees on international orders are the recipient’s responsibility.

10. Contact Us

Questions about shipping or a delivery in progress? Email support@tcgfront.com.